- The
RAKMO Institute
- Institute
for education, conflict
- management
and mediation
- Kamniška
41,
- 1000
Ljubljana
Where
are we?
- Tel.
:+3861/436-41-17
- GSM
1:+38664/112-577
- GSM
2:+38640/731-431
- E-mail:
info@rakmo.si
- Web:
rakmo.si; mediacija.com
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| If
you need any further information, please do not
hesitate to contact us on e-mail or telefone. |
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| Impression of
participants: "The seminar has opened
new comprehension of the importance of active
listening, saking open questions and I can not
wait to share that knowledge and experiences with
neihgborhood in which I live."
"The seminar was
excellent, very dynamic with lots of practical
work. Specifically I have learned listening and
asking the right questions."
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- SEMINARS
CONFLICT MANAGEMENT
Art of
conflict management (16 hours)
Basic of Conflict
management:
- Understanding
conflict (Definition of conflict; types and
sources of conflict, Positive and negative
aspects and consequences of conflict, Conflict
and violence),
- Leraning about
oneself (Conflict tolerance and conflict
sensitivity, Development of conflict and conflict
sensitivity, Conflict response styles)
- Principles
and guidelines for conflict management
Techniques of
Conflict Management:
- Techniques
of immediate conflict management
(Preserving cooperation, Accommodation of
conflict, Enlargement of information space)
- Metacommunication
- Techniques
of strategic conflict management system,
(Changing behavioural patterns, Changing the
Territorial changes)
- Raising
awareness and development of culture
- Basic
of conflict management (8 hours)
- Understanding
conflict (Definition of conflict; types and
sources of conflict, Positive and negative
aspects and consequences of conflict, conflict
and violence),
- Leraning about
oneself (Conflict tolerance and conflict
sensitivity, Development of conflict and conflict
sensitivity, Conflict response styles)
- Principles
and guidelines for conflict management
- Techniques
of conflict management (8 hours)
- Techniques
of immediate conflict management
(Preserving cooperation, Accommodation of
conflict, Enlargement of information space)
- Metacommunication
- Techniques
of strategic conflict management system,
(Changing behavioural patterns, Changing the
Territorial changes)
- Raising
awareness and development of culture
- Mediation:
alternative dispute resolution (16 hours)
- What is
mediation
- Principles
of mediation
- Role and
qualities of mediator
- Groundrules,
guidelines and steps
- Roleplay
and practicing
- Art of
asking questions
- Roleplay
and practicing
- Layers of
conflict
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- Mediation
on workplace and in personal relations
- Mediation
in everyday life
- Phases of
mediation
- Mediation
as a process
- Roleplay
and practicing
- Options and
choices
- Roleplay
and practicing
- Reflection
and closure
|
Management of
inner conflicts (8 hours)
- What is
inner conflict?
- Types of
inner conflicts
- Recognising
inner conflicts and dysfunctional beliefs
- Guidelines
for inner conflict management
|
- Techniques
for inner conflict management
- Creating
exits from negative inner states
- Development
of ability for inner conflict management
|
Raising
awareness about the importance of conflict management (16 hours)
- Comon kinds
of conflict among students
- Raising
awareness with teachers, parents and
students
- Development
of conflict tolerance and conflict
sensitivity
- Peer
mediation
- Mediation
by teacher in case of disputes among
students
|
- What is
inner conflict, how it appears and what
are the consequences
- Guidelines
for managing inner conflicts
- Techniques
of managing inner conflicts
- Leading
workshops and using prepared material
- Action plan
|
- Raising
awareness about the importance of conflict
management (40 hours)
- (5 day training for
volunteers)
- Getting to
know eachother, Expectations and goals;
Presentation of the project
- What is
conflict; Types of conflict; Consequences
of conflict; Violence and abuse
- Conflict
sensitivity and conflict tolerance;
Response styles
- Developing
conflict sensitivity
- Techniques
of immediate conflict management
|
- Presentation
of the project and use of prepared
material; Action Plan
- Roleplays
and excercises
- Techniques
of strategic conflict management
- Inner
conflict management
- Mediation
- Reflection
and closure
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Anger management (8 hours)
- Anger, it's
function and it's source
- What
intensifies and what decreases anger?
- When is
anger usefull and how to use it?
- Expressing
anger constructively
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- Guidelines
for anger management
- Mental
excercises for anger management
- Excercises
in constructive expression of anger
- When anger
gets out of control...
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Stress management (8 hours)
- What is
stress, its types and sources
- Optimal
level of stress and negative consequences
of exagerated stress
- Structural
model and dynamics of stress
- How do I
respond to stresfull situation and how
stress influences me?
- Indicators
of stress and recognising it
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- Physical
techniques of short-term stress
management
- Mental
techniques of short-term stress
management
- Managing
long-term stress
- Decreasing
environmental stress and action plan
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Dealing with
violence and nonviolent communication (8 hours)
- Violence
and its types
- Source and
consequences of violence
- Structural
model and amplifyers of violence
- Cognitive
aspects of violence and nonviolence
- Three types
of responses to violence
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- How to
break the vicious cycle of violence?
- Anger
management and calming down others
(mental excercises and role-plays)
- Conflict
management as a way of decreasing level
of violence in communication
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Development of
constructive interpersonal relationships (8 hours)
- Key
elements of constructive relationship
- Obstacles
for constructiveness, nonresponsibility
and blindspot.
- Heart valve
principle and it's usefullness for
interpersonal relations
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- Meaning of
quality communication and conflict
management
- Preserving
of positivity and benevolence
- Balancing
emotions and reason
- Sincerity,
freedom and trust
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Quality
communication in interpersonal relationships (8 hours)
Quality
communication and constructive interpersonal
relationships
(16 hours)
Guidelines
for a happy marriage (8 hours)
(back
to the top)
- Art of
conflict management (16 hours)
Basic of Conflict
management:
- Understanding
conflict (Definition of conflict; types and
sources of conflict, Positive and negative
aspects and consequences of conflict, conflict
and violence),
- Leraning about
oneself tolerance (Conflict tolerance and
conflict sensitivity, Development of conflict and
conflict sensitivity, Conflict response styles)
- Principles
and guidelines for conflict management
Techniques of
Conflict Management:
- Techniques
of immediate conflict management
(Preserving cooperation, Accommodation of
conflict, Enlargement of information space)
- Metacommunication
- Techniques
of strategic conflict management system,
(Changing behavioural patterns, Changing the
Territorial changes)
- Raising
awareness and development of culture
- Raising
awareness about the importance of conflict
management (16 hours)
-
- Comon kinds
of conflict among students
- Raising
awareness with teachers, parents and
students
- Development
of conflict tolerance and conflict
sensitivity
- Peer
mediation
- Mediation
by teacher in case of disputes among
students
|
- What is
inner conflict, how it appears and what
are the consequences
- Guidelines
for managing inner conflicts
- Techniques
of managing inner conflicts
- Leading
workshops and using prepared material
- Action plan
|
Stress management (8 hours)
- What is
stress, its types and sources
- Optimal
level of stress and negative consequences
of exagerated stress
- Structural
model and dynamics of stress
- How do I
respond to stresfull situation and how
stress influences me?
- Indicators
of stress and recognising it
|
- Physical
techniques of short-term stress
management
- Mental
techniques of short-term stress
management
- Managing
long-term stress
- Decreasing
environmental stress and action plan
|
Techniques of
nonviolent communication for teachers (8 hours)
- Violence,
violent and nonviolent comunication
- How to
break the vicious cycle of violence?
- Anger
management
- Calming
down the other
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- Expresiong
constructively
- Nondefensive
listening
- Mediation -
alternative dispute resolution
- Conflict
management as a way of decreasing level
of violence in communication
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Constructive
communication approach according to Thomas Gordon (8 hours)
Conflict
resolution in kindergarten (8hours)
How
to communicate with parrents constructively (8 hours)
(back
to the top)
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